IMPORTANT
Completion of response to the malfunction that occurred on 6/11 and apology
This is the Eternal Kingdom Battle Peak team.
We are pleased to announce that we have completed a series of measures
to address the issue where the Half Year Memorial Lucky Bag (G Sheep),
which went on sale after maintenance on Tuesday, June 11th, was set at an incorrect price.
The investigation and response have now been completed and
the login suspension for the affected accounts has been lifted.
included in the "Half Year Memorial Lucky Bag (Golden Sheep)"
・Refund of purchased BS and used strengthening materials
・Items that could not be collected during maintenance will be collected from the above
・Sending 500WS as an apology
・Lifting the login BAN on the target account
Please note that the collection of consumed
"Golden Eaton Summon Stone" will be carried out at a later date.
We hope to resume sales of the "Half Year Memorial Lucky Bag (G Sheep)"
once the measures have been completed.
We would like to thank you for your cooperation
in dealing with this issue, and as the operations team,
we would like to apologize to some of our purchasers for
the inconvenience and displeasure caused by the suspension of logins.
As an apology for the malfunction,
emergency maintenance, and investigation,
we will distribute the following items to everyone.
・Goddess' Protection x2
We apologize for any inconvenience caused to you due to this problem,
but we hope you will use our service again if you wish.
Thank you for your continued support of "Eternal Kingdom Battle Peak".
We are pleased to announce that we have completed a series of measures
to address the issue where the Half Year Memorial Lucky Bag (G Sheep),
which went on sale after maintenance on Tuesday, June 11th, was set at an incorrect price.
The investigation and response have now been completed and
the login suspension for the affected accounts has been lifted.
Purchasers who cooperated with the investigation
・Rollback of the upgraded equipment level when it is upgraded with items included in the "Half Year Memorial Lucky Bag (Golden Sheep)"
・Refund of purchased BS and used strengthening materials
・Items that could not be collected during maintenance will be collected from the above
・Sending 500WS as an apology
・Lifting the login BAN on the target account
Please note that the collection of consumed
"Golden Eaton Summon Stone" will be carried out at a later date.
We hope to resume sales of the "Half Year Memorial Lucky Bag (G Sheep)"
once the measures have been completed.
We would like to thank you for your cooperation
in dealing with this issue, and as the operations team,
we would like to apologize to some of our purchasers for
the inconvenience and displeasure caused by the suspension of logins.
As an apology for the malfunction,
emergency maintenance, and investigation,
we will distribute the following items to everyone.
All customers
・500WS・Goddess' Protection x2
We apologize for any inconvenience caused to you due to this problem,
but we hope you will use our service again if you wish.
